Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
value for money
friendly staff
cleanliness
language barriers
7.4/10
Very good
Rooms
7.3
Location
7.7
Service
8.7
Dining
7.7
Guest reviews
7.4/10
based on 9 reviews
4/5
based on 767 reviews
8.7
8.7/10 based on 2001 reviews
#6 of 10 hotels in Mahon based on Tripadvisor
John
United Kingdom,
April
2024
7.2/10
The hotel had a mix of positives and negatives. The rooms were fairly spacious and well-equipped but lacked homely touches like pictures on the walls. The service was friendly and efficient, particularly notable for keeping a wide food selection available. The location was pleasant though a bit outside the main town area. The dining was sufficient but sometimes slow, with good value for money. Overall, a comfortable stay with minor room for improvement.
Rooms
7.0
The rooms were fairly spacious and well-equipped.
Service
8.0
The service was friendly and efficient, with a wide food selection available.
Location
7.0
The location was pleasant but slightly removed from the main town area.
Dining
7.0
The dining experience was sufficient but sometimes slow.
Facilities
7.0
The facilities were decent.
Henry
United Kingdom,
April
2024
8.0/10
The hotel offers new and clean rooms at a fantastic price, although cleanliness could be improved for the rate. The welcoming service is exceptionally helpful, but language proficiency may be lacking. The location boasts views over the harbor and the convenience of being right opposite the main ferry terminal, although dim lighting and occasional odors detract from the experience. Dining options are varied and good, enjoyed from reception and staff, with the choice of opting out.
Rooms
7.0
Rooms weren't as clean as they should be, but new and clean at a fantastic price.
Service
9.0
Service was very welcoming and exceptionally helpful, despite language barriers.
Location
7.0
The location offers views over the harbor, with the convenience of being right opposite the main ferry terminal, though with some cleanliness issues and dim lighting.
Dining
8.0
Dining was a good and varied experience, including hot food and friendly staff, with the option to opt out.
Facilities
9.0
Facilities weren't specified but valued for the great price and friendly service.
value for money
cleanliness
Peter
United Kingdom,
May
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious and well-equipped, with a lovely view of the water. The service was exceptional, and the staff went out of their way to ensure I had a comfortable stay. The location was fantastic, overlooking the harbor and close to shops and restaurants. The dining experience was delicious, although it seemed a bit on the expensive side. Overall, a great value for the money.
Rooms
8.0
The rooms were very spacious and had a good selection of toiletries provided in the bathroom. The electric kettle and teas were a nice touch. The view of the water from the room was a bonus, but they were a bit small.
Service
9.0
The staff at the hotel were very friendly and helpful, going above and beyond to assist me with any requests. The room was cleaned promptly and efficiently.
Location
9.0
The hotel's location was fantastic, overlooking the harbor and adjacent to a beautiful monastery. It was quiet yet just a short walk to town, offering a great blend of tranquility and convenience.
Dining
8.0
The dining experience was fantastic, with a good selection of hot and cold food and drinks, all delicious. However, the prices seemed a bit high, but the quality made it worth it.
Facilities
9.0
The hotel facilities were top-notch, with everything I needed for a comfortable stay. From room service to car hire, all my needs were met.